Privacy Policy

Effective Date: October 26, 2024

Welcome to the Privacy Policy of Cozy Corner Cafe. At Cozy Corner Cafe, located at 14 Oak Street, Willow Creek, CA 95404, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our cafe, use our website (www.cozycornercafe.com), or interact with us through other channels.

1. Information We Collect

We collect different types of information depending on how you interact with us:

• Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when you make a reservation, sign up for our newsletter, participate in a contest or promotion, or contact us with inquiries.
• Payment Information: When you make a purchase, we collect payment information such as your credit card number or other payment details. This information is processed securely by our payment processors.
• Device Information: We may collect information about the device you use to access our website, including the device type, operating system, browser type, IP address, and unique device identifiers.
• Usage Information: We collect information about how you use our website, including the pages you visit, the links you click, and the time you spend on our site.
• Location Information: With your consent, we may collect information about your location through your device's location services. This information is used to provide you with location-based services, such as directions to our cafe.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity on our website. You can manage your cookie preferences through your browser settings. For more information, please see our Cookies Policy.

2. How We Use Your Information

We use your information for various purposes, including:

• Providing Services: To fulfill your orders, process payments, and provide customer support.
• Personalizing Your Experience: To personalize your experience on our website and in our cafe, such as recommending menu items based on your past orders.
• Communication: To communicate with you about our products, services, promotions, and events. This may include sending you newsletters, marketing emails, or other promotional materials.
• Improving Our Services: To analyze trends and usage patterns, and to improve the quality and functionality of our website and services.
• Security: To protect the security and integrity of our website and services, and to prevent fraud and other illegal activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your information with the following categories of recipients:

• Service Providers: We share information with third-party service providers who help us operate our business, such as payment processors, email marketing providers, and website hosting providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Partners: We may share information with our business partners, such as vendors who supply ingredients for our menu items, or local organizations with whom we collaborate on events and promotions.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Using encryption to protect sensitive information transmitted online.
• Implementing firewalls and intrusion detection systems to prevent unauthorized access to our systems.
• Limiting access to your information to authorized personnel only.
• Regularly monitoring our systems for security vulnerabilities.

While we strive to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit it to another controller.

To exercise these rights, please contact us at [email protected] or by mail at 14 Oak Street, Willow Creek, CA 95404.

7. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our website and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: (707) 555-3456
• Mail: 14 Oak Street, Willow Creek, CA 95404

This Privacy Policy is governed by the laws of the State of California.

Thank you for trusting Cozy Corner Cafe with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable experience.